FAQs

  • No, Palace Foreshore is strictly 18+ (no minors, including babes in arms).

    • You must have a valid ticket or official event accreditation to enter the venue;

    • Patrons will be required to present photo ID as proof of age and verification of ticket holder to receive an official event wristband and may be requested to show ID upon request within the event. Accepted forms of ID are Government issued photo identification i.e. Drivers License, Photo Card, Current Passport

    • Any person gaining unauthorised access to this event may be liable to prosecution

    • Persons known to police may be excluded from the event

    • Promoters and organisers reserve the right to search all persons and all personal possessions at the time of entry to the venue. Failure to comply will mean you will be prevented from entering the event

    • This event is fully licensed. Alcohol sales are subject to responsible service of alcohol practices. We are prohibited by law from serving liquor to patrons under the age of 18 and intoxicated persons

    • Activities such as ‘stage diving’, ‘moshing’, ‘climbing’ and ‘crowd surfing’ are strictly prohibited

    • Persons causing a disturbance or refusing to comply with requests from security will be ejected from the event

    • The organisers reserve the right to refuse entry or reject patrons from the event at its sole discretion

    • The promoter or venue shall not be held liable for loss, injury or damages sustained entering or at the event

    • By entering this event site, you agree to be filmed or photographed which may be used for marketing or promotional purposes

    • The promoter reserves the right to vary advertised programmes and to add, withdraw or substitute artists where necessary

    • Volume levels at all outdoor events vary depending on many factors such as EPA noise restrictions and may or may not be as loud as an indoor event

    • Smoking or vaping is not permitted within 4 meters of a food consumption area

    • Any person bearing or wearing gang colours, patches or insignias are not permitted entry to the event

    • Anyone found to be breaking conditions of entry inside or outside the event or any behaviour deemed to be antisocial will be refused entry and/or ejected from the site without refund

    • By using our medical facilities, you consent to the promoter having access to your medical records

    • Heavy strobing effects are employed throughout the duration of the show, anyone who enters the venue is accepting the potential health risks associated and cannot hold the event or venue liable

  • THE FOLLOWING RESTRICTED AND/OR PROHIBITED ITEMS ARE NOT PERMITTED BY PATRONS INTO THE EVENT:

    • Illicit drugs

    • BYO alcohol

    • Glass. No glass is allowed

    • Anything that may reasonably be considered a weapon, including potential missiles or studded belts

    • Professional photo or video equipment. Anything with a detachable lens

    • Animals (other than registered guide dogs)

    • Flares, fireworks or sparklers

    • Lasers or laser pointers

    • Drones or other UAV’s

    • Professional recording or broadcast devices without the promoter’s permission

    • Flags with poles, large flags or banners that may obstruct the view of other patrons

    • Any item that you intend (or such quantities of the item from which management can reasonably infer that you intend) to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes

    THE ORGANISERS RESERVE THE RIGHT TO REFUSE ENTRY TO PEOPLE CARRYING ANY OF THE ITEMS LISTED BELOW

    • Any other items as determined by Security or Management that may cause injury or public nuisance; and

    • Roll on, spray, cream deodorant or perfume are not permitted into the event

    • Sealed drink containers

    • Chairs

    • Skateboards

    • Backpacks

    • Bags larger than A4

    • Eskies

    • Umbrellas

    • Glow Sticks

    • Selfie Stick

    • Large flashlights or torches

    • Food products of a commercial quantity; with broken or tampered manufactures seal; fruit or self prepared food

    • Security reserves the right to not allow food products into the event

    ANIMALS ARE NOT PERMITTED EXCEPT GUIDE DOGS AND OTHER REGISTERED ASSISTANCE DOGS

    PATRONS MUST NOT STAND ON BINS OR FENCES. ANY INJURY CAUSED AND SUFFERED AS A RESULT IS THE PATRONS RESPONSIBILITY

    ILLEGAL ITEMS WILL BE CONFISCATED AND CRIMINAL CHARGES MAY APPLY

  • Yes, Palace Foreshore is a rain or shine event. The show will go ahead regardless of weather conditions, including rain, wind or storms.

    We recommend checking the forecast ahead of your event and dressing appropriately. Ponchos and jackets are recommended. Umbrellas are not permitted in the venue as they obstruct the view for other patrons.

    In the unlikely event of extreme weather that poses a safety risk, we will communicate any changes via email and our social media channels, or announce any safety updates over our speaker system.

  • Palace Foreshore is a mostly wheelchair accessible site on bitumen.

    An accessible viewing platform is available for wheelchair users.

    Please fill out this form if you have specific access requirements you’d like to discuss, and we will get back to you.

  • Set times released closer to event date. Sign up for updates here. We will also post set times on our social media as soon as they are available.

  • Digital tickets via email in weeks before event, or immediately if purchased during event period.

  • No, tickets are non-refundable. Full T&Cs at Ticketek.

  • Palace Foreshore honours the companion card program.
    If you have not purchased a ticket yet, Companion Card tickets can be added at checkout.
    If you have already purchased your ticket and have an approved Companion Card, you will need to fill out this form and one of the Ticketek team will contact you to process your request.

  • Palace Foreshore is easily accessible from the Melbourne CBD and surrounding suburbs.

    Tram
    Trams 96, 16, 3a to Luna Park (Stop #138), or Tram 12 to Fitzroy St.

    Train
    Sandringham Line to Balaclava, then Tram 16 to Acland Street.

    Bus
    Routes 246, 606, 623, 600, 922 or 923

  • Parking is very limited near the St Kilda Triangle. We recommend public transport or rideshare.
    Drop-off: Cavell Street or the Esplanade.

  • Yes, Palace Foreshore is an outdoor venue. Patrons are encouraged to get down early to find the best vantage point for the show.

    There are raised and furnished sections that provide an undercover opportunity to enjoy the show. These are available on a first come, first served basis.

  • There is some unreserved seating available at Palace Foreshore, however it is mostly a standing venue.

    BYO chairs are not permitted.

    Please fill out this form if you have specific access requirements you’d like to discuss, and we will get back to you.

  • There are food vendors on-site, licensed bars, and free drinking water available.

    You cannot BYO food or drink into the venue.

    • Tickets are General Admission (GA) Standing

    • Licensed 18+ venue

    • No passouts

    • Outdoor venue (rain/hail/shine)

    • May include smoke/haze/strobe lights.

  • Nearby restaurants will be open for dining before and after the event, such as Stokehouse Pasta and Bar, Radio Mexico, and DOC St Kilda.

  • Performances at Palace Foreshore may contain smoke, haze and strobe and/or flashing lights.

  • Please contact us here.