FAQs

  • Digital tickets via email in weeks before event, or immediately if purchased during event period.

  • Set times released closer to event date. Sign up for updates here. We will also post set times on our social media as soon as they are available.

  • Limited parking nearby. We recommend public transport or rideshare.
    Drop-off: Cavell Street or the Esplanade.

  • No, Palace Foreshore is strictly 18+ (no minors, including babes in arms).

  • Food vendors on-site, bars with cocktails/beer/premix, free drinking water.

    You cannot bring food or drink into the venue.

  • Nearby restaurants will be open for dining before and after the event, such as Stokehouse Pasta and Bar, Radio Mexico, and DOC St Kilda.

  • Tram
    Trams 96, 16, 3a to Luna Park (Stop #138), or Tram 12 to Fitzroy St.

    Train
    Sandringham Line to Balaclava, then Tram 16 to Acland Street.

    Bus
    Routes 246, 606, 623, 600, 922 or 923

  • Palace Foreshore is a mostly wheelchair accessible site on bitumen.

    A VIP & Accessible Viewing Area is available (bookings required).

    Please fill out this form for specific needs and we will get back to you.

  • There is limited seating available, and an Unreserved Seated Area that is accessible via stairs only.

    BYP chairs are not permitted.

    Please fill out this form for specific needs and we will get back to you.

  • Palace Foreshore honours the companion card program.
    If you have not purchased a ticket yet, Companion Card tickets can be added at checkout.
    If you have already purchased your ticket and have an approved Companion Card, you will need to fill out this form and one of the Ticketek team will contact you to process your request.

  • Performances at Palace Foreshore may contain smoke, haze and strobe and/or flashing lights.

  • Yes, Palace Foreshore is an outdoor venue. Patrons are encouraged to get down early to find the best vantage point for the show.

    There are raised and furnished sections that provide an undercover opportunity to enjoy the show. These are available on a first come, first served basis.

  • No, tickets are non-refundable. Full T&Cs at Ticketek.

  • GA standing, licensed venue, no passouts, outdoor venue (rain/hail/shine), may include smoke/haze/strobe lights.

  • Please contact us here.